DCFM - Development Construction Facility Maintenance

About DCFM

DCFM Australia Pty. Ltd. (DCFM) is an innovative organisation aiming to be the logical first choice for building, construction and facility maintenance services. Operating nationally in the Australian market for over 20 years, DCFM, offers fast, efficient and quality services representing value for money. As a partner, DCFM will develop long term strategies, provide purchasing power benefits, manage labour costs, be energy efficient and provide sustainable solutions.

 

What Makes DCFM Unique

Specialist Divisions

Consider the number of maintenance issues a single facility may encounter each year. Maintenance issues may arise from a broad range of problems. DCFM utilise 13 specialist divisions which are prepared to rectify any issue.

Fast Response

Customers expect problems to be corrected within short time frames. As a premium service provider, DCFM achieve noteworthy on-time work completion rates across the nation. Our customers are currently experiencing 64% completions before target date and 32% completions on time with the remaining 4% extended with legitimate reasons.

National Service

Managing multiple sites in different regions can be stressful and time consuming. DCFM provide services for hundreds of customers and sites Australia wide. DCFM’s extensive client base allows competitive rates to be achieved nationally within the industry across all trades.

On Demand Reporting

DCFM understand that customers become frustrated with the lack of information exchange from other service providers. DCFM operate via a custom built online software called the ‘Job Tracker’ developed with the customer in mind. Get the latest updates on the progress of current works, see the latest data, generate reports, log work orders, request quotes and manage jobs at any time from any device with an internet connection.

 

Buying Power and Performance

DCFM’s national network means that it can convey it’s buying power to all clients, whether they be in CBD Melbourne, remote Queensland or beyond.

Local Technicians

DCFM fosters long term relationships with its technicians in each region. In turn, the client receives national rates for the region and are ensured local technicians who are ready to respond 24/7 for any task. All technicians are inducted, regularly trained and follow client and DCFM policies, procedures and values. All technicians are completely insured, OH&S compliant and have an extremely wide skill set to handle all jobs.

One Point of Contact

Forget about calling 50 contractors, take total control by using DCFM instead. Rather than finding local vendors and resolve maintenance issues on a per location basis (with no price or quality standard) take comfort in knowing your employees are spending less time solving maintenance problems and more time interacting with customers.

Accounting Process Made Easy

You receive one bil for all your locations! How simple is that? DCFM takes the mountain of paperwork for all you facilities and consolidates them into one monthly, easy to understand invoice.